Stephen Denning

Stephen Denning

Edinburgh, Scotland, United Kingdom
1K followers 500+ connections

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    UX Research, Interaction Design, and User Experience Design (UED)

About

I believe that the best experiences are grounded in a deep understanding of human…

Activity

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Experience

  • User Vision Graphic

    User Vision

    Edinburgh, Scotland, United Kingdom

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    Edinburgh, United Kingdom

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    Edinburgh, United Kingdom

  • -

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    Greater Boston Area

Education

  • Bentley University - McCallum Graduate School of Business Graphic

    Bentley College - Elkin B. McCallum Graduate School of Business

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    Activities and Societies: Research Associate - Bentley Design & Usability Centre Human Factors in Information Design Organization (HFIDO)

    The Bentley HFID program combines a deep understanding of human behaviour and perception to inform product/service design and optimise the user experience. This results in the ability to move quickly from research and data to innovative design solutions. The housing of this program in the business school and the inclusion of compulsary MBA classes ensures that the research and design is always clearly focused on the business benefits.

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    The degree is oriented to constructing robust and useable systems, aiming to give a well integrated balance of theoretical underpinnings and practical experience.
    Specialism in Software Engineering, Human-Computer Interaction and Database Management Systems.

Licenses & Certifications

  • UXQB® Certified Professional for Usability and User Experience – Usability Testing and Evaluation (CPUX-UT) Graphic

    UXQB® Certified Professional for Usability and User Experience – Usability Testing and Evaluation (CPUX-UT)

    iSQI GmbH

    Issued
  • UXQB® Certified Professional for Usability and User Experience – Foundation Level (CPUX-F) Graphic

    UXQB® Certified Professional for Usability and User Experience – Foundation Level (CPUX-F)

    iSQI GmbH

    Issued

Volunteer Experience

  • Heriot-Watt University Graphic

    Guest Lecturer

    Heriot-Watt University

    - Present 10 years 9 months

    Education

    Delivering occasional guest lectures on User Experience and User-Centred Design to undergraduate students in the school of Computing.

  • University of Edinburgh Business School Graphic

    Guest Lecturer

    University of Edinburgh Business School

    - Present 6 years 8 months

    Education

    Delivering occasional guest lectures on the link between digital marketing and UX, as part of the Marketing Masters program.

Publications

  • 97 Things Every UX Practitioner Should Know: Collective Wisdom from the Experts

    O'Reilly Media

    Contributed a chapter along with 96 of my peers.

    "Tap into the wisdom of experts to learn what every UX practitioner needs to know. With 97 short and extremely useful articles, you'll discover new approaches to old problems, pick up road-tested best practices, and hone your skills through sound advice. Working in UX involves much more than just creating user interfaces. UX teams struggle with understanding what's important, which practices they should know deeply, and what approaches…

    Contributed a chapter along with 96 of my peers.

    "Tap into the wisdom of experts to learn what every UX practitioner needs to know. With 97 short and extremely useful articles, you'll discover new approaches to old problems, pick up road-tested best practices, and hone your skills through sound advice. Working in UX involves much more than just creating user interfaces. UX teams struggle with understanding what's important, which practices they should know deeply, and what approaches aren't helpful at all. With these 97 concise articles, editor Dan Berlin presents a wealth of advice and knowledge from experts who have practiced UX throughout their careers."

    Other authors
    See publication

  • Majestic Wine – Web Effectiveness

    Internet Retailing

    This review puts the user experience of the new Majestic Wines site to the test, looking at the key aspects of Navigation and Information Architecture (IA), Persuasion and Trust, Product Page & Merchandising, Checkout/Bookings and Accessibility.

    See publication

  • It's Our Research (contributor)

    Morgan Kaufmann

    Contributed to a case study for Tomer's book.

    "It's Our Research: Getting Stakeholder Buy-in for User Experience Research Projects discusses frameworks, strategies, and techniques for working with stakeholders of user experience (UX) research in a way that ensures their buy-in. This book consists of six chapters arranged according to the different stages of research projects. Topics discussed include the different roles of business, engineering, and user-experience stakeholders;…

    Contributed to a case study for Tomer's book.

    "It's Our Research: Getting Stakeholder Buy-in for User Experience Research Projects discusses frameworks, strategies, and techniques for working with stakeholders of user experience (UX) research in a way that ensures their buy-in. This book consists of six chapters arranged according to the different stages of research projects. Topics discussed include the different roles of business, engineering, and user-experience stakeholders; identification of research opportunities by developing empathy with stakeholders; and planning UX research with stakeholders."

    Other authors
    See publication

  • Usability Review of Waitrose.com

    Internet Retailing

    Internet Retailing asked 4 retail experts to take a look at Sainsburys.com and give readers insight into the company's retail strategy, site performance, usability and customer experience.

    See publication

  • The Experience of Online Collaboration

    Figaro Digital

    With companies looking to save money, time and become more efficient, there is a growing appetite for tools and applications that allow businesses to run and develop projects without the need for face-to-face meetings. But do the new generation of project collaboration tools live up to the hype?

    Other authors
    See publication

  • "Hi-tech mortgage aid breaks down barriers" (Quoted)

    The Scotsman

    Quoted in article about use of touch-screen technology in improving the experience of mortgage research.

    See publication

  • Usability Review of Sainsburys.com

    Internet Retailing

    Internet Retailing asked 4 retail experts to take a look at Sainsburys.com and give readers insight into the company's retail strategy, site performance, usability and customer experience.

    See publication

Courses

  • Advanced Axure PR Pro - AxTrainers

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  • Human Computer Interaction - Stanford University (via Coursera)

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Organizations

  • User Experience Professionals Association (UXPA)

    Member

    - Present

    The Usability Professionals' Association (UPA) supports people who research, design, and evaluate the user experience of products and services. The UPA's goals are to: * Become the authoritative source on the practice of usability, user-centered design (UCD), and user experience (UX). * Facilitate professional development and education within the UX field. * Promote the business value of user experience, research, design and evaluation to business and other entities. * Foster a community of…

    The Usability Professionals' Association (UPA) supports people who research, design, and evaluate the user experience of products and services. The UPA's goals are to: * Become the authoritative source on the practice of usability, user-centered design (UCD), and user experience (UX). * Facilitate professional development and education within the UX field. * Promote the business value of user experience, research, design and evaluation to business and other entities. * Foster a community of user experience professionals through knowledge sharing and networking.

  • British Computer Society - The Chartered Institute for IT (BCS)

    Professional Member (MBCS)

    - Present

    BCS, The Chartered Institute for IT, champions the global IT profession and the interests of individuals engaged in that profession for the benefit of all. It does this through: * Exchanging IT expertise and knowledge * Supporting practitioners * Setting standards and frameworks

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